We regularly attend national and international conferences on pet care, vet information, behavioural matters and nutrition. We are constantly updating our procedures to embrace the latest trends in pet care, and also utilisation on the latest in technology to ensure that all our guests are efficiently attended.

We are members of the Queensland Boarding and Grooming Association and the American Kennels Association and we fully endorse and abide by their Code of Ethics and Bill of Rights for boarded pets.

Our customers feedback is our best measure of our performance, so here are some letters from our customers.

Sydney and Adelaide, Jack Russels- owned by Dianne J. (South Brisbane)
"Sydney and Adelaide get so excited when we turn into Bowhill Road. They seem so eager to get there. When we pull up, they just want to get out of the car and go partying. They don't even say goodbye to us. I don't know what magic you do, but they are certainly captivated by it."

Snoopy - A beautiful quiet cat - owned by Daphne L. (Sunnybank Hills)
"It's really sad the we outlive our pets most of the time. Snoopy went to heaven last Thursday. Old age and diabetes finally caught up with him. I can't thank you enough for all the care you gave him on his stays, particularly when he is diabetic. We always left him with you when we went on holidays, but I thought our holiday time had come to an end when Snoopy got diabetes. But when you said that he was now a 'special person', and that the insulin injections were no problem, it really took a load off my mind. Thanks for being so caring."

Ben - A lively cattle dog - owned by Ian L. (Eight Mile Plains)
"I was a bit worried when I moved from the country down here, and more worried about Ben, my cattle dog. It would be a big change for him. Then work sent me interstate and I had to board him. That was the last thing I wanted for him, but it turned out great. I can trust you guys with my best mate anytime. Thanks for taking the worry out of boarding.